Returns & Exchanges

At Rugby, we want you to be fully satisfied with your purchase; if you are not, we offer a hassle-free 30-day return policy for all unworn apparel and accessories. Please ensure items remain in their original condition with all tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return request process.

• 3.
  Pack Your Items

  Securely pack the items in their original packaging, ensuring all clothing tags are intact, and attach the shipping label to the outside.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.